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our returns policy... |
From this page, you can access the returns policy that’s specific to your customer
type.
Which type of customer are you?
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I’m a consumer —
that is, I’m an individual person,
paying with personal funds.
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(shipping within the U.S. or Canada) |

(shipping OUTSIDE the U.S. or Canada) |
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I’m an institution —
that is, I work for a school, library, prison, corporation, etc.,
paying with official funds.
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(shipping within the U.S. or Canada) |
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(shipping OUTSIDE the U.S. or Canada) |
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I’m a distributor —
that is, I’m a wholesaler that resells
Video Aided Instruction’s products
to third-party customers.
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(shipping within the U.S. or Canada) |
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(shipping OUTSIDE the U.S. or Canada) |
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